Delivery Mails: Difference between revisions
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== Multi-Contract Mails == | == Multi-Contract Mails == | ||
If you are doing multiple contracts for one customer to and from the same places, and the completion times of those contracts are not separated by long intervals of time, just send one delivery mail marked with x + # of contracts (x2 = for 2 contracts, x5 = for 5 contracts) in the title of the delivery mail (i.e. "Your Push Industries Delivery | If you are doing multiple contracts for one customer to and from the same places, and the completion times of those contracts are not separated by long intervals of time, just send one delivery mail marked with x + # of contracts (x2 = for 2 contracts, x5 = for 5 contracts) in the title of the delivery mail (i.e. "2x Your Push Industries Delivery (Amarr > Jita)"). | ||
== Customer Preferences == | == Customer Preferences == | ||
Not all our customers want mails sent to them. These individuals will have no mail button beside their contract in the queue. | Not all our customers want mails sent to them. These individuals will have no mail button beside their contract in the queue. | ||
Revision as of 12:01, 16 June 2016
It is Push Industries' goal to provide excellent quality customer service. Part of this customer service is sending delivery mails upon delivery. If the contractor is a corporation, mail the CEO, unless otherwise instructed. You can use PIR to send automatically composed mails. Mails generated by PIR will be sent to the individual who issued the contract even it was on behalf of a corporation. You can also send mails manually using the EVEmail Generator.
Multi-Contract Mails
If you are doing multiple contracts for one customer to and from the same places, and the completion times of those contracts are not separated by long intervals of time, just send one delivery mail marked with x + # of contracts (x2 = for 2 contracts, x5 = for 5 contracts) in the title of the delivery mail (i.e. "2x Your Push Industries Delivery (Amarr > Jita)").
Customer Preferences
Not all our customers want mails sent to them. These individuals will have no mail button beside their contract in the queue.