Delivery Mails: Difference between revisions

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It is Push Industries' goal to provide excellent quality customer service. Part of the customer service is sending pick up mails with ETAs for delivery and delivery mails upon delivery. You can use either the [[The_Queue|The Queue]] to automatically composed mails or you can send mails manually using the [[EVEmail_Generator|EVEmail Generator]].
It is Push Industries' goal to provide excellent quality customer service. Part of the customer service is sending pick up mails with ETAs for delivery and delivery mails upon delivery. '''If the contractor is a corporation, mail the CEO, unless otherwise instructed.''' You can use the [[The_Queue|The Queue]] to send automatically composed mails. Mails generated by [[The_Queue|The Queue]] will be sent to the individual who issued the contract even it was on behalf of a corporation. You can also send mails manually using the [[EVEmail_Generator|EVEmail Generator]].


== Customer Preferences ==
== Customer Preferences ==
Not all our customers want mails send to them. The following is a list of people who have told Push Industries that they do not want the standard pick up and delivery mails sent to them.


=== No Mails At All ===
=== No Mails At All ===
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*Nova Research and Industries (NRAI)
*Nova Research and Industries (NRAI)
**Note: All mails should be send to Alestix
**Note: All mails should be send to Alestix
* Special note: If the contractor is a corporation, mail the CEO, unless otherwise instructed (check section Special Customers/Corporation preferences).

Revision as of 08:05, 29 January 2013

It is Push Industries' goal to provide excellent quality customer service. Part of the customer service is sending pick up mails with ETAs for delivery and delivery mails upon delivery. If the contractor is a corporation, mail the CEO, unless otherwise instructed. You can use the The Queue to send automatically composed mails. Mails generated by The Queue will be sent to the individual who issued the contract even it was on behalf of a corporation. You can also send mails manually using the EVEmail Generator.

Customer Preferences

Not all our customers want mails send to them. The following is a list of people who have told Push Industries that they do not want the standard pick up and delivery mails sent to them.

No Mails At All

  • Drago Fargen - Mercenaries 4 hire
  • B2000 / Claire Voyant - Federation of Miners (FDOM)
    • Note: Unless something is out of the ordinary
  • Whitehound - The Whitehound Corporation (TWHC)
  • Lord Wickham / Tristana Reid
  • explorer chaos
  • Contiesta - Escapism Incorporated (A.LI)

Only ETA (Pick Up) Mails

  • Hillian Heldfield
  • Note: All mails if something is wrong. Only ETA mails on multiple contracts.
  • Industrious Lee / Grumpy Lee / Shallow Lee

Only Delivery mails

  • CrankyGray
    • Note: Only a single delivery note on multiple multiple contracts
  • Iocanthos
  • Special Customers/Corporation preferences
  • Ion Atom - AVE EVE
    • Note: Send all Pickup/ETA and delivery mails to him instead of AVE EVE CEO "Regina"
  • Nova Research and Industries (NRAI)
    • Note: All mails should be send to Alestix