Jump Freight Service: Difference between revisions

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== Special Cases ==
== Special Cases ==


#'''Split JF Contracts:''' Customers are allowed to break a single JF contract up into several sub-JF contracts (all going from the same pick up station to the same destination station) if the number of item stacks in the contract exceeds EVE Online's item stack limit for contracts. The total combined volume of these sub-JF contracts cannot total more than the 337,500 m3 limit for jump freight couriers. These sub-JF contracts will be identified by 1/3, 2/3, 3/3, etc. in the contract description. Since the JF contract is split into several sub-JF contracts the reward and collateral will be spread across all the sub-JF contracts. These sub-JF contracts are meant and designed to be delivered together, not separately, so DO NOT take 1/2 of a JF contract while leaving 2/2 behind for another JF Pilot to complete. '''Split JF contracts must be picked up from the same station. Sub-JF contracts CANNOT come from multiple stations in the same system'''.<br>&nbsp;
#'''Split JF Contracts:''' Customers are allowed to break a single JF contract up into several sub-JF contracts (all going from the same pick up station to the same destination station) if the number of item stacks in the contract exceeds EVE Online's item stack limit for contracts. The total combined volume of these sub-JF contracts cannot total more than the 337,500 m3 limit for jump freight couriers. These sub-JF contracts will be identified by 1/3, 2/3, 3/3, etc. in the contract description. Since the JF contract is split into several sub-JF contracts the reward and collateral will be spread across all the sub-JF contracts. These sub-JF contracts are meant and designed to be delivered together, not separately, so DO NOT take 1/2 of a JF contract while leaving 2/2 behind for another JF Pilot to complete. '''Split JF contracts must be picked up from the same station. Sub-JF contracts CANNOT come from multiple stations in the same system.'''<br>&nbsp;
#'''Containers (Low Sec):''' Push Industries discourages the use of containers in JF contracts and asks customers to avoid them when possible, but we do allow customers to place containers in low sec JF contracts for several reasons: 1) when the number of item stacks is very high (200+) but the volume is low, 2) for allowing customers to organize a large number of items, and 3) to separate items from their own in the JF contract that might belong to a third party. We require that customers identify when containers are present in a low sec JF contract by saying so in the contract description. However, this does not always happen and the only way for JF Pilots to identify contracts with containers is after they have already accepted them. In the case where a JF Pilot accepts a JF contract with a container that freight package will have to be directly traded between the contractor and the hauler at the pick up station and again at the destination station. A JF CONTRACT CONTAINING A CONTAINER CANNOT BE RE-CONTRACTED. This means that the contractor and the hauler must be on different accounts to be logged in simultaneously to perform the trade.<br>&nbsp;
#'''Containers (Low Sec):''' Push Industries discourages the use of containers in JF contracts and asks customers to avoid them when possible, but we do allow customers to place containers in low sec JF contracts for several reasons: 1) when the number of item stacks is very high (200+) but the volume is low, 2) for allowing customers to organize a large number of items, and 3) to separate items from their own in the JF contract that might belong to a third party. We require that customers identify when containers are present in a low sec JF contract by saying so in the contract description. However, this does not always happen and the only way for JF Pilots to identify contracts with containers is after they have already accepted them. In the case where a JF Pilot accepts a JF contract with a container that freight package will have to be directly traded between the contractor and the hauler at the pick up station and again at the destination station. A JF CONTRACT CONTAINING A CONTAINER CANNOT BE RE-CONTRACTED. This means that the contractor and the hauler must be on different accounts to be logged in simultaneously to perform the trade.<br>&nbsp;
#'''Containers (Null Sec):''' Containers are generally not allowed in null sec JF contracts. It is often too difficult for a contractor to reach these dangerous and remote locations. An alternative to using containers in null sec JF contracts is to split the JF contract into several sub-JF contacts. JF Pilots are also allowed to make special arrangements with the customer to pick up and deliver a null sec JF contract containing containers as long as the '''JF Pilot making the arrangements with the customer is the one who actually completes the JF contract'''.
#'''Containers (Null Sec):''' Containers are generally not allowed in null sec JF contracts. It is often too difficult for a contractor to reach these dangerous and remote locations. An alternative to using containers in null sec JF contracts is to split the JF contract into several sub-JF contacts. JF Pilots are also allowed to make special arrangements with the customer to pick up and deliver a null sec JF contract containing containers as long as the '''JF Pilot making the arrangements with the customer is the one who actually completes the JF contract'''.

Revision as of 10:16, 27 April 2013

Below are the procedures for delivering contracts from the jump freight queue. Please note that all JF Pilots are expected to have their own jump freighter, at least one cyno and at least 1 billion ISK in collateral. All JF Pilots must join the "PushJF" mailing list. All important jump freight announcements for JF Pilots will be sent via this mailing list.

Procedures

  1. Try to take the oldest JF contract in the queue first.
    • JF rush contracts are always higher priority than normal rush contracts.
    • If you see a high sec contract that you can complete while doing a JF contract it is alright to accept and deliver the high sec contract as well.
    • Because of the time it takes to deliver JF contracts, coordinate with the other JF Pilots and take the JF contracts nearest to you if other JF Pilots are on.
    • If you are setting up for a JF contract, but cannot accept it immediately, use the PushJF mailing list to send a message to the other JF Pilots communicating your intention to complete the JF contract, so that other JF Pilots do not take it.
  2. Read the description of the JF contract before accepting it.
  3. DO NOT send an ETA mail to the customer. This presents a security risk for the jump freighter.
  4. Never use Autopilot in a Jump Freighter. Autopilot and a defenseless, expensive ship is asking for trouble.
  5. DO NOT use the stargates in low or null sec systems to deliver JF contracts.
  6. Check the Push Internal MOTD and PushX MOTD for any announcements regarding the jump freight service.
  7. Upon delivering the package send a delivery mail to the customer (see Pick Up & Delivery Mails for more information).


Reserving JF Contracts

To reserve a contract or set of contracts just send a mail out to PushJF mailing list with the title "I reserve..." and the contracts you are planning to do. Posting a message in Push Internal (without sending a mail in PushJF) is not sufficient to reserve a JF contract. DO NOT TAKE CONTRACTS RESERVED BY OTHER JF Pilots. You CANNOT reserve rush JF contracts.

Special Cases

  1. Split JF Contracts: Customers are allowed to break a single JF contract up into several sub-JF contracts (all going from the same pick up station to the same destination station) if the number of item stacks in the contract exceeds EVE Online's item stack limit for contracts. The total combined volume of these sub-JF contracts cannot total more than the 337,500 m3 limit for jump freight couriers. These sub-JF contracts will be identified by 1/3, 2/3, 3/3, etc. in the contract description. Since the JF contract is split into several sub-JF contracts the reward and collateral will be spread across all the sub-JF contracts. These sub-JF contracts are meant and designed to be delivered together, not separately, so DO NOT take 1/2 of a JF contract while leaving 2/2 behind for another JF Pilot to complete. Split JF contracts must be picked up from the same station. Sub-JF contracts CANNOT come from multiple stations in the same system.
     
  2. Containers (Low Sec): Push Industries discourages the use of containers in JF contracts and asks customers to avoid them when possible, but we do allow customers to place containers in low sec JF contracts for several reasons: 1) when the number of item stacks is very high (200+) but the volume is low, 2) for allowing customers to organize a large number of items, and 3) to separate items from their own in the JF contract that might belong to a third party. We require that customers identify when containers are present in a low sec JF contract by saying so in the contract description. However, this does not always happen and the only way for JF Pilots to identify contracts with containers is after they have already accepted them. In the case where a JF Pilot accepts a JF contract with a container that freight package will have to be directly traded between the contractor and the hauler at the pick up station and again at the destination station. A JF CONTRACT CONTAINING A CONTAINER CANNOT BE RE-CONTRACTED. This means that the contractor and the hauler must be on different accounts to be logged in simultaneously to perform the trade.
     
  3. Containers (Null Sec): Containers are generally not allowed in null sec JF contracts. It is often too difficult for a contractor to reach these dangerous and remote locations. An alternative to using containers in null sec JF contracts is to split the JF contract into several sub-JF contacts. JF Pilots are also allowed to make special arrangements with the customer to pick up and deliver a null sec JF contract containing containers as long as the JF Pilot making the arrangements with the customer is the one who actually completes the JF contract.

Erroneous JF Contracts

Please see the Contract Management article for more information on erroneous JF contracts and how to deal with them.


Persistently Dangerous JF Contracts

Not all null sec NPC stations are realistically accessible. Always check to make sure you can get a cyno to the station BEFORE you accept the contract. If you cannot get a cyno to the station within a few attempts contact a Senior Pusher or Push Executive and ask them to reject the contract on the basis of persistent danger. We DO NOT expect you to lose 4-5 cynos trying to complete a JF contract.


Customer Service

As a JF Pilot you are specifically responsible for monitoring the PushX channel for and answering questions about the jump freight service.


Tips

  • A useful guide to setting up your cyno can be found here.
  • Keeping your cyno 10km from the station will reduce the likelyhood of bouncing more than at 5km-7.5km.
  • Having 2 cynos on different accounts will make completing JF contracts much faster.
  • When lighting a cyno have your jump freighter out in space already so that you can jump to your cyno immediately. This will reduce the chances of your cyno being destroyed while you are jumping, which will cause your jump freighter to land at a random spot in the system.
  • NEVER, EVER warp from one station to another in the same null sec system as you could LOSE YOUR SHIP AND CARGO. There could be interdiction bubbles near your destination station.
  • Always carry extra jump fuel to resupply your jump freighter and extra cyno fuel and cyno generators to resupply your cynos in your jump freighter. This will save you time if your route takes more fuel than you expected or if your cyno(s) get destroyed.
  • Also have your cyno move their clone to a station near where they will be cynoing incase they get destroyed so they won't have to fly all the way back.
  • Check to be sure that you have enough jump fuel to actually make a round trip. In extreme circumstances it may be possible that you must refuel before you have reentered safe space.