Changes

Jump to: navigation, search

Failing Contracts

482 bytes removed, 21:29, 14 March 2016
Procedure
Note: Breaking a courier package fails the contract!
== Procedure ==
#Open In the event that you have to fail a contract and click (you got ganked) always inform a Senior pusher or the "Fail" button at CEO. Also, so customers are left confused, send the bottom. At this point customer a friendly letter explaining that you lost the contract will be failed. However, the courier package will remain intactMost customers understand that these things happen on occasion.#Trade NEVER link the courier package back to your contractor (skip this step if the courier package was killmail though as we do not re-contracted to the your hauler)reveal our haulers.#Set up a private item exchange contract with all the items for the value of the collateral of the failed contract. To We do this you will not have to remove the items from the courier package because the courier package cannot be re-contracted a second time (this is assuming that the courier package has already been re-contracted once from template for fail mails but use your contractor to your hauler, if own judgement and be friendly about it has not follow this step anyways). Set up the item exchange contract to allow the customer 3 days to accept it.#Send an evemail to the customer explaining why If you failed the contract and need any assistance in writing a fail mail please ask them to accept the item exchange contract to return their items for a Senior or the collateral.#Wait CEO for the customer to accept the item exchange contracthelp.
Bureaucrats, push, push-admin, push-director, push-manager, push-senior, Administrators
927
edits

Navigation menu