Contract Management: Difference between revisions

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After accepting a Contract that has Collateral over 1 billion and you notice it is either Under or Over valued for Collateral, you cannot Reject it.  First, determine how far off it is from the actual value using a tool like Eve Appraisal.  If it is off by more than 50% either way, you should contact the customer.  When a Contract is over collateral, it can be suspicious and may be a gank contract setting you up to be killed for the collateral.  If it is under Collateral, then chances are they are not paying enough reward as they should be.
After accepting a Contract that has Collateral over 1 billion and you notice it is either Under or Over valued for Collateral, you cannot Reject it.  First, determine how far off it is from the actual value using a tool like Eve Appraisal.  If it is off by more than 50% either way, you should contact the customer.  When a Contract is over collateral, it can be suspicious and may be a gank contract setting you up to be killed for the collateral.  If it is under Collateral, then chances are they are not paying enough reward as they should be.


Contact the customer and inform them of their mistake.  Make sure you link the Contract, link the Quoter with the appropriate info filled out, and link Eve Appraisal with the items listed so they can see the approximate value. Propose that you sell back the contract for the collateral you paid and let them remake the contract if it's over Collateral. If it's under Collateral, they can either pay you the difference in reward amount for the correct Collateral or buy the contract back for the Collateral amount.
Contact the customer and inform them of their mistake.  Make sure you link the Contract, link the Quoter with the appropriate info filled out, and link Eve Appraisal with the items listed so they can see the approximate value.
 
Over Collateral:
 
Propose that you sell back the contract for the collateral you paid and let them remake the contract if it's over Collateral.
 
Under Collateral:
 
If it's under Collateral, they can either pay you the difference in reward amount for the correct Collateral or buy the contract back for the Collateral amount.
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