Bureaucrats, Interface administrators, push, push-admin, push-director, push-manager, push-senior, Administrators
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Contract Management: Difference between revisions
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→Spotting / Resolving Erroneous Contracts
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=== Spotting / Resolving Erroneous Contracts === | === Spotting / Resolving Erroneous Contracts === | ||
Sometimes Push Industries receives contracts with the wrong | Sometimes Push Industries receives contracts with the wrong duration and/or reward. The most common mistake when customers incorrectly calculate the proper reward for the volume and collateral they setup the contract with. [[PIR|PIR]] will show the reward as "Error" with a red background for contracts that have the incorrect reward. A contract with the wrong reward has a reward below the normal price, or just below the rush price while still being significantly higher than the normal price. | ||
If you spot an erroneous contract first try to convo the customer (issuer). If you can convo the customer describe why their contract is incorrect and provide them with a quote using the [[Quoter|Quoter]] to help them remake the contract correctly. DO NOT allow them to send the difference to the corporation. However, it is allowed if they want to send you the difference and you are willing to complete that contract immediately. | If you spot an erroneous contract first try to convo the customer (issuer). If you can convo the customer describe why their contract is incorrect and provide them with a quote using the [[Quoter|Quoter]] to help them remake the contract correctly. DO NOT allow them to send the difference to the corporation. However, it is allowed if they want to send you the difference and you are willing to complete that contract immediately. | ||