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Contract Management: Difference between revisions
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→Rejecting Erroneous Contracts
Cassie Helio (talk | contribs) |
Cassie Helio (talk | contribs) |
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=== Rejecting Erroneous Contracts === | === Rejecting Erroneous Contracts === | ||
In the case that a Pusher could not directly contact the customer who issued the contract it will be necessary to reject the erroneous contract to prevent other Pushers from | In the case that a Pusher could not directly contact the customer who issued the contract it will be necessary to reject the erroneous contract to prevent other Pushers from accidentally completing it and to keep [[PIR|PIR]] clean. Only a Senior Pusher or Push Executive is authorized to reject contracts. To reject a contract follow the steps below: | ||
# Always run a quote and compare it to the contract in question before rejecting the contract. This is make sure the Pusher has not made a mistake. | # Always run a quote and compare it to the contract in question before rejecting the contract. This is make sure the Pusher has not made a mistake. | ||
# Send the customer an evemail stating why their contract was rejected, a link of | # Send the customer an evemail stating why their contract was rejected, a link of their contract, and the quote for them to make the correct contract from. Also encourage them to use the [[Quoter|Quoter]] tool on the Push website to make future contracts so mistakes like this can be avoided in the future. | ||
# Reject the contract. | # Reject the contract. | ||