Contract Management

This article covers the procedures for managing contracts in The Queue.

Correct Contracts

Correct contracts have the following:

High Sec Contracts

• Type: Private
• Issued to: Push Industries (or MicroPush)
• Time to accept: 3 days (1 day if a rush)
• Time to complete in: 3 days (1 day if a rush)
• Volume: 900,000 m3 or less
• Collateral: what ever the client thinks the value of their freight is worth up to 5 billion ISK (if the collateral is high the customer needs to check in PushX that there is a Pusher who accept the contract)
• Reward: a combination of warps + collateral modifier

Spotting Erroneous Contracts

Sometimes Push Industries receives contracts with the wrong durations and/or reward. The most common mistake when customers incorrectly calculate the proper reward for the volume and collateral they setup the contract with. The Queue will show the reward as "Error" with a red background for contracts that have the incorrect reward.

Rejecting Erroneous Contracts

1. Always run a quote before rejecting a contract.
2. Reject the contract.
3. Send the customer an evemail stating why their contract was rejected along with the quote of what their contract should look like.