Contract Management: Difference between revisions

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This article covers the procedures for managing contracts in [[The_Queue|The Queue]].
This article covers the procedures for managing contracts in [[The_Queue|The Queue]].
== Read the Contract ==
ALWAYS read the entire contract from top to bottom '''twice''' before clicking accept. Once you hit that accept button you take full responsibility for anything that happens with it.


== Correct Contracts ==
== Correct Contracts ==
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*Collateral: what ever the client thinks the value of their freight is worth up to 5 billion ISK (if the collateral is high the customer needs to check in PushX that there is a JF Pilot who can accept the contract)
*Collateral: what ever the client thinks the value of their freight is worth up to 5 billion ISK (if the collateral is high the customer needs to check in PushX that there is a JF Pilot who can accept the contract)
*Reward: a combination of the base reward (low sec or null sec) + collateral modifier (clients should use the [[Quoter|Quoter]])
*Reward: a combination of the base reward (low sec or null sec) + collateral modifier (clients should use the [[Quoter|Quoter]])


== Erroneous Contracts ==
== Erroneous Contracts ==
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# Send the customer an evemail stating why their contract was rejected, a link of ther contract, and the quote for them to make the correct contract from. Also encourage them to use the [[Quoter|Quoter]] tool on the Push website to make future contracts so mistakes like this can be avoided in the future.
# Send the customer an evemail stating why their contract was rejected, a link of ther contract, and the quote for them to make the correct contract from. Also encourage them to use the [[Quoter|Quoter]] tool on the Push website to make future contracts so mistakes like this can be avoided in the future.
# Reject the contract.
# Reject the contract.


== Dangerous Contracts ==
== Dangerous Contracts ==
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Push Industries does not deliver to player owned null sec stations or POSs. These contracts are considered dangerous because the owner of the station or POS could effectively block the incoming jump freighter from docking, which would leave the jump freighter stranded and vulnerable to attack as well as making it impossible to complete the contract. These contracts are to be immediately rejected with an evemail stating why they are not allowed.
Push Industries does not deliver to player owned null sec stations or POSs. These contracts are considered dangerous because the owner of the station or POS could effectively block the incoming jump freighter from docking, which would leave the jump freighter stranded and vulnerable to attack as well as making it impossible to complete the contract. These contracts are to be immediately rejected with an evemail stating why they are not allowed.
== Scam Contracts ==
Scam contracts are contracts in which the contract is made or designed in such a way that the person accepting the contract fails it. Though extremely uncommon, these do pop up from time to time. Best way to avoid a scam contract is first to trust your gut. If something looks off, ask a few others in Internal for help. If they agree that it looks like a scam, notify a Push Executive immediately. Some flags that may signal a scam contract may be:
*The contract is a rush
*The contract is in a remote area of space
*The contract is maximum collateral
*The contractor's completed public contract history is full of previous scam contracts or attempts
*The contractor nags constantly about moving his items before he logs out
*The contractor non-stop in PushX
Though not inclusive, these are just a few of the things you can watch out for to avoid scam contracts. Remember the only way for a scam contract to succeed is for the contract to be failed. If you notice somebody in low sec or null sec being extremely needy about having their contract delivered immediately, there is a good chance they're hoping to score a jump freighter kill. Remember, talk with others in Push to get a feel for whether something is a scam or just a wild hair. It's okay to be safe.
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