Contract Management
This article covers the procedures for managing contracts in the Queue.
Spotting Erroneous Contracts
Sometimes Push Industries receives contracts with the wrong durations and/or reward. The most common mistake when customers incorrectly calculate the proper reward for the volume and collateral they setup the contract with. The Queue will show the reward as "Error" with a red background for contracts that have the incorrect reward.
Rejecting Erroneous Contracts
- Always run a quote before rejecting a contract.
- Reject the contract.
- Send the customer an evemail stating why their contract was rejected along with the quote of what their contract should look like.