Contract Management
This article covers the procedures for managing contracts in The Queue.
Correct Contracts
Correct contracts have the following:
High Sec / Low Sec (Small) Contracts
- Type: Courier
- Availablity: Private - Push Industries (or MicroPush)
- Time to accept: 3 days (1 day if a rush)
- Time to complete in: 3 days (1 day if a rush)
- Volume: 900,000 m3 or less
- Collateral: what ever the client thinks the value of their freight is worth up to 5 billion ISK (if the collateral is high the customer needs to check in PushX that there is a Pusher who accept the contract)
- Reward: a combination of warps + collateral modifier (clients should use the Quoter) + optional rush modifier
High Sec Contracts
- Type: Courier
- Availablity: Private - Push Industries (or MicroPush)
- Time to accept: 3 days (1 day if a rush)
- Time to complete in: 3 days (1 day if a rush)
- Volume: 900,000 m3 or less
- Collateral: what ever the client thinks the value of their freight is worth up to 5 billion ISK (if the collateral is high the customer needs to check in PushX that there is a Pusher who accept the contract)
- Reward: a combination of warps + collateral modifier (clients should use the Quoter)
Spotting Erroneous Contracts
Sometimes Push Industries receives contracts with the wrong durations and/or reward. The most common mistake when customers incorrectly calculate the proper reward for the volume and collateral they setup the contract with. The Queue will show the reward as "Error" with a red background for contracts that have the incorrect reward.
Rejecting Erroneous Contracts
- Always run a quote before rejecting a contract.
- Reject the contract.
- Send the customer an evemail stating why their contract was rejected along with the quote of what their contract should look like.