Customer Service: Difference between revisions

Customer Service (view source)

73 bytes added , 26 April 2013

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Anonymous user

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 == DOs and DON'Ts ==
-The following are things you should do:
+The following are things you must do:
-*Monitor the PushX
+#Monitor the PushX
-*Provide customers with their place in the queue
+#Provide customers with their place in the queue
-*Help customers setup contracts to Push Industries
+#Help customers setup contracts to Push Industries
-The following are things you should '''NOT''' do:
+The following are things you must '''NOT''' do:
-*Give the location a package is currently at
+#Give the location a package is currently at
-*Tell a customer the name of the hauler who is carrying their package
+#Tell a customer the name of the hauler who is carrying their package
-*Help customers setup public contracts or contracts to other hauling corporations (Haulers Channel is there for that)
+#Help customers setup public contracts or contracts to other hauling corporations (Haulers Channel is there for that)
-*Convo customers on non-Push contractors
+#Convo customers on non-Push contractors
-*Answer questions about queue position or recruitment on an out-of-corp hauler
+#Answer questions about queue position or recruitment on an out-of-corp hauler
-*Have customers make contracts directly to your hauler
+#Have customers make contracts directly to your hauler
+#Provide false or inaccurate information about a contract or Push Industries