Jump Freight Service: Difference between revisions

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Below are the procedures for delivering contracts from the jump freight queue. '''Please note that all JF Pilots are expected to have their own jump freighter, at least one cyno and at least 1 billion ISK in collateral.''' All JF Pilots must join the "PushJF" mailing list and be active in the JF Operations discord channel. Important jump freight announcements for JF Pilots will be sent via these pathways.  
Below are the procedures for delivering contracts from the jump freight queue. '''Please note that all JF Pilots are expected to have their own jump freighter, at least one cyno and one scout account and at least 5 billion ISK in collateral.''' All JF Pilots must join the "PushJF" mailing list and be active in the JF Operations discord channel. Important jump freight announcements for JF Pilots will be sent via these pathways.  


== JF Queue Priority ==
== JF Queue Priority ==


JF pilots are expected to deal with management of both the JF and the Standard Queues, which can be difficult at times. As JF pilots, we have the expertise and talent to ensure maximum customer satisfaction across the breath of our freight services, however, and quality service across the board ensures we have the most incoming JF freight to complete. Pilots should therefore use the following priority list as a guideline as to what contract to choose next. 
PushX JF pilots are expected to have the expertise and willingness to help ensure customer satisfaction across all PushX services as this helps ensure we have the most incoming JF freight to complete. JF Pilots are therefore expected to prioritize the following situations in the listed order prior to completing the JF (or Standard) queue as normal:


# JF Rush contracts with less than 12 hours remaining
# JF Rush contracts with less than 12 hours remaining
# HS Rush contracts with less than 12 hours remaining
# Standard Rush contracts with less than 12 hours remaining
# JF Non-Rush with less than 24 hours remaining
# JF contracts with less than 12 hours remaining
# JF Rush (newly created)
# Standard contracts with less than 12 hours remaining
# HS Standard Freight in Yellow or Red
# JF Rush contracts
# JF Non-Rush newer than 24 hours old.
# Standard contracts with less than 24 hours remaining
# HS




===Working the JF Queue from The Top===
===Working the JF Queue from The Top===


:As always, Pushers work the Queue from the top, and that includes the JF Rush and JF Standard queue.
:As always, Pushers work the Queue from the top, and that includes the JF Rush and JF Non-Rush queue.


:Given the nature of JF freight, however, it is understandable with time constraints that a Pusher may occasionally accept contracts not in Queue order, without making this a habit.
:Given the nature of JF freight, however, it is understandable with time constraints that a Pusher may occasionally accept contracts not in Queue order, without making this a habit.
:*JF Pushers should read, understand, and adhere to the Corp Bulletin "JF: About cherry picking, easy contracts, and what to do."
:*JF Pushers should read, understand, and adhere to the Corp Bulletin "JF: About cherry picking, easy contracts, and what to do."
==="Bulk OPs" Policy===
In the event that there are multiple duplicate Jump Freight contracts it is considered good Pusher etiquette to ask your fellow Jump Freight Pushers if they wish to team up to complete the contracts. This is often referred to as "bulk ops." Teamwork is important to the operation of PushX and Bulks OPs - by sharing cynos and intel - provide an opportunity to foster teamwork and community while completing contracts efficiently.


== Procedures ==
== Procedures ==


#Ask to join the PushJF mailing list.
#Join the PushJF mailing list.
#Try to take the oldest JF contract in the queue first.
#Try to take the oldest JF contract in the queue first.
#*Contracts that have less than 12 hours before they expire are always higher priority than rush contracts.
#*Contracts that have less than 12 hours before they expire are always higher priority than rush contracts.
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#'''Containers :''' Containers are not allowed in JF contracts.  It is often too difficult or time-consuming for a contractor to reach these dangerous and remote locations in order station-trade a containerized courier.  PushX provides the Split Contract service as an alternative to using containers in JF contracts, and small containers can be handled by our Nano Service (up to 110m3) to and from low- and null-sec.
#'''Containers :''' Containers are not allowed in JF contracts.  It is often too difficult or time-consuming for a contractor to reach these dangerous and remote locations in order station-trade a containerized courier.  PushX provides the Split Contract service as an alternative to using containers in JF contracts.
#* JF Pilots are also allowed but not required to make special arrangements with the customer to pick up and deliver a JF contract containing containers as long as the '''JF Pilot making the arrangements with the customer is the one who actually completes the JF contract'''.
#* JF Pilots are also allowed but not required to make special arrangements with the customer to pick up and deliver a JF contract containing containers as long as the '''JF Pilot making the arrangements with the customer is the one who actually completes the JF contract'''.


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As a JF Pilot you are specifically responsible for monitoring the PushX channel for and answering questions about the jump freight service.
As a JF Pilot you are specifically responsible for monitoring the PushX channel for and answering questions about the jump freight service.


== Losing JF Permissions Due to Inactivity ==
*After 30 days without completing a JF Contract, JF Pushers will lose their JF Team Permissions in PIR
*When JF Team Permissions in PIR are lost, JF Pushers will be removed from the JF Team and lose their JF Team Permissions - this includes PushX SOV ACL access and JF Team communication channels.
*In order to rejoin the JF Team, Pushers must reapply and wait in the same Applicant Queue as other applicants. This will not require retaking the JF Team Application Interview.
*Informing a Manager or Director of an intended or anticipated period of inactivity may exempt a JF Pusher from removal from the JF Team at the discretion of PushX Management.


== Tips ==
== Tips ==


*A useful guide to setting up your cyno can be found [http://i.imgur.com/sHkC0.jpg here].
*Having at least 2 cyno characters on different accounts will make completing JF contracts much faster.
*Keeping your cyno 10km from the station will reduce the likelihood of bouncing more than at 5km-7.5km. This is station model dependent, however, as the docking radius on some models requires precise placement.
*Having 2 cynos on different accounts will make completing JF contracts much faster.
*When lighting a cyno have your jump freighter out in space already so that you can jump to your cyno immediately. This will reduce the chances of your cyno being destroyed before you can jump.
*When lighting a cyno have your jump freighter out in space already so that you can jump to your cyno immediately. This will reduce the chances of your cyno being destroyed before you can jump.
*'''NEVER, EVER''' warp from one station to another in the same null sec system as you could LOSE YOUR SHIP AND CARGO. There could be interdiction bubbles near your destination station.
*'''NEVER, EVER''' warp from one station to another in the same null sec system as you could LOSE YOUR SHIP AND CARGO. There could be interdiction bubbles near your destination station.
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