Jump Freight Service: Difference between revisions

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Below are the procedures for delivering contracts from the jump freight queue. '''Please note that all JF Pilots are expected to have their own jump freighter, at least one cyno and at least 1 billion ISK in collateral.''' All JF Pilots must join the "PushJF" mailing list and be active in the JF Operations discord channel. Important jump freight announcements for JF Pilots will be sent via these pathways.  
Below are the procedures for delivering contracts from the jump freight queue. '''Please note that all JF Pilots are expected to have their own jump freighter, at least one cyno and one scout account and at least 5 billion ISK in collateral.''' All JF Pilots must join the "PushJF" mailing list and be active in the JF Operations discord channel. Important jump freight announcements for JF Pilots will be sent via these pathways.  


== JF Queue Priority ==
== JF Queue Priority ==


JF pilots are expected to deal with management of both the JF and the Standard Queues, which can be difficult at times. As JF pilots, we have the expertise and talent to ensure maximum customer satisfaction across the breath of our freight services, however, and quality service across the board ensures we have the most incoming JF freight to complete. Pilots should therefore use the following priority list as a guideline as to what contract to choose next. 
PushX JF pilots are expected to have the expertise and willingness to help ensure customer satisfaction across all PushX services as this helps ensure we have the most incoming JF freight to complete. JF Pilots are therefore expected to prioritize the following situations in the listed order prior to completing the JF (or Standard) queue as normal:


# JF Rush contracts with less than 12 hours remaining
# JF Rush contracts with less than 12 hours remaining
# HS Rush contracts with less than 12 hours remaining
# Standard Rush contracts with less than 12 hours remaining
# JF Non-Rush with less than 24 hours remaining
# JF contracts with less than 12 hours remaining
# JF Rush (newly created)
# Standard contracts with less than 12 hours remaining
# HS Standard Freight in Yellow or Red
# JF Rush contracts
# JF Non-Rush newer than 24 hours old.
# Standard contracts with less than 24 hours remaining
# HS




===Working the JF Queue from The Top===
===Working the JF Queue from The Top===


:As always, Pushers work the Queue from the top, and that includes the JF Rush and JF Standard queue.
:As always, Pushers work the Queue from the top, and that includes the JF Rush and JF Non-Rush queue.


:Given the nature of JF freight, however, it is understandable with time constraints that a Pusher may occasionally accept contracts not in Queue order, without making this a habit.
:Given the nature of JF freight, however, it is understandable with time constraints that a Pusher may occasionally accept contracts not in Queue order, without making this a habit.
:*JF Pushers should read, understand, and adhere to the Corp Bulletin "JF: About cherry picking, easy contracts, and what to do."
:*JF Pushers should read, understand, and adhere to the Corp Bulletin "JF: About cherry picking, easy contracts, and what to do."
==="Bulk OPs" Policy===
In the event that there are multiple duplicate Jump Freight contracts it is considered good Pusher etiquette to ask your fellow Jump Freight Pushers if they wish to team up to complete the contracts. This is often referred to as "bulk ops." Teamwork is important to the operation of PushX and Bulks OPs - by sharing cynos and intel - provide an opportunity to foster teamwork and community while completing contracts efficiently.


== Procedures ==
== Procedures ==
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As a JF Pilot you are specifically responsible for monitoring the PushX channel for and answering questions about the jump freight service.
As a JF Pilot you are specifically responsible for monitoring the PushX channel for and answering questions about the jump freight service.


== Losing JF Permissions Due to Inactivity ==
*After 30 days without completing a JF Contract, JF Pushers will lose their JF Team Permissions in PIR
*When JF Team Permissions in PIR are lost, JF Pushers will be removed from the JF Team and lose their JF Team Permissions - this includes PushX SOV ACL access and JF Team communication channels.
*In order to rejoin the JF Team, Pushers must reapply and wait in the same Applicant Queue as other applicants. This will not require retaking the JF Team Application Interview.
*Informing a Manager or Director of an intended or anticipated period of inactivity may exempt a JF Pusher from removal from the JF Team at the discretion of PushX Management.


== Tips ==
== Tips ==
Bureaucrats, push, push-admin, push-director, push-manager, push-senior, Administrators
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