Jump Freight Service: Difference between revisions

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#DO NOT send an ETA mail to the customer. This presents a security risk for the jump freighter.
#DO NOT send an ETA mail to the customer. This presents a security risk for the jump freighter.
#Avoid using the autopilot while carrying contracts.
#Avoid using the autopilot while carrying contracts.
#Check the Push Internal MOTD for any announcements regarding the jump freight service.
#Check the Push Internal MOTD and PushX MOTD for any announcements regarding the jump freight service.
#Upon delivering the package send a delivery mail using the evemail generator to the customer.
#Upon delivering the package send a delivery mail using the evemail generator to the customer.
== Customer Service ==
As a JF Pilot you are specifically responsible for monitoring the PushX channel for and answering questions about the jump freight service.

Revision as of 22:22, 27 January 2013

Below are the procedures for delivering contracts from the jump freight queue. Please note that all JF Pilots are expected to have their own jump freighter and at least one cyno. All JF Pilots must join the "PushJF" mailing list. All important jump freight announcements for JF Pilots will be sent via this mailing list.

Procedures

  1. Try to take the oldest JF contract in the queue first.
    • JF rush contracts are always higher priority than normal rush contracts.
    • If you see a high sec contract that you can complete while doing a JF contract it is alright to accept and deliver the high sec contract as well.
    • Because of the time it takes to delivery JF contracts, coordinate with the other JF Pilots and take the contracts nearest to you if other JF Pilots are on.
    • If you are setting up for a JF contract but cannot accept it immediately, use the PushJF mailing list to send a message to the other JF Pilots communicating your intention to complete the JF contract, so that other JF Pilots do not take it.
  2. Read the description of the contract before accepting it.
  3. DO NOT send an ETA mail to the customer. This presents a security risk for the jump freighter.
  4. Avoid using the autopilot while carrying contracts.
  5. Check the Push Internal MOTD and PushX MOTD for any announcements regarding the jump freight service.
  6. Upon delivering the package send a delivery mail using the evemail generator to the customer.


Customer Service

As a JF Pilot you are specifically responsible for monitoring the PushX channel for and answering questions about the jump freight service.