Bureaucrats, Interface administrators, push, push-admin, push-director, push-manager, push-senior, Administrators
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Cassie Helio (talk | contribs) |
Cassie Helio (talk | contribs) |
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Include the return contract and an explanation of the procedure in the mail to the customer | Include the return contract and an explanation of the procedure in the mail to the customer. | ||
Here is a mail template that can be used for these type of contracts. Replace the appropriate information where necessary. | |||
Hello [customer] | |||
There was an issue with your contract Badivefi >> Jita (128317 m³) (Courier). The collateral on the contract was set at 2b but the actual value of the items is closer to 8.7b. Here is a valuation | |||
of the contract with EvePraisal <url=http://evepraisal.com/e/9453376>http://evepraisal.com/e/9453376</url>. This value is dangerous to move in high sec which is why we cap the collateral for high sec | |||
at | |||
2b. If you split your contract into lower values it will not cost you anymore than grouping them together. | |||
We will not be able to move the contract as is. To solve this problem, I will Item Exchange the contract back to you for the price of the collateral which was 2b. I have failed the courier contract so | |||
you have the 2b back from the collateral in your wallet already. Here is the contract. The contract has been set for 3 days, the same amount as set on the time to complete. [Multiple Items] (Item | |||
Exchange) | |||
For us to move it the contract, please use <url=http://evepraisal.com/>http://evepraisal.com/</url> SELL value to get a proper valutation of your items and use our calculator, | |||
<url=http://www.pushx.net/quote.php>http://www.pushx.net/quote.php</url>, to get the prices for you. For high sec, 2b is the most we can take at a time in a freighter. If you must use higher | |||
collateral than that, the max is 30b and the size must fit into a JF which is 360,000. | |||
If you need further help setting up the contract correctly I would be happy to assist you. It is important to be sure that the collateral and the actual value of the contents match. | |||
If you have any questions please mail me. | |||
Thanks, | |||
[pusher name] | |||
=== Over Collateral === | === Over Collateral === | ||
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